Sales Manager duties and responsibilities

We are looking for a dynamic Sales Manager who can plan, execute and oversee all sales and promotional activities effectively. undertake the following duties in the sales department:

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)

Sales Manager duties and responsibilities
you will be responsible to plan, execute and oversee all sales and promotional activities effectively.


Sales Manager education and training requirements
The ideal Sales Manager candidate has a bachelor’s degree in sales and marketing or business management from an accredited university. A master’s degree in business administration or marketing is a plus, candidates who have training in sales management and promotion tactics or certifications.

Sales Manager experience requirements
Sales Manager candidates should have at least 2-5 years of experience working in sales or marketing to get on-the-job training, and good understanding of our company’s(www.baahis.com) specific market. candidates who demonstrable experience in budgeting, planning and executing sales campaigns and overseeing local and regional sales activities. Experience hiring, managing and mentoring Sales Representatives is a plus.

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Job brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for companies. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Salary : Fixed / Hourly / Task based /Target based

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus

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